Sr. Personal Lines Account Manager

Smart Work | Network, Inc.
Greenville, South Carolina

Health Benefits Administrator/Consultant

Excellent Career Opportunity - Greenville - area - South Carolina

This is an opportunity to work in a highly entreprenurial consulting firm with a great team of HR consultants.

The Sr. Health Benefits Account Manager is primarily responsible for retaining clients and their existing book of
business. The consultant will oversee strategy, financial analysis, benefit design, plan renewals,
benchmarking, and overall service delivery. They will also effectively communicate
value proposition and latest industry trends to active clients.

Essential Duties and Responsibilities:

Develops sophisticated benefit design and renewal strategies and drives the development of
solutions to address complex client issues
Works closely with account management and/or client service teams on pre-renewal strategy, RFP
distribution, SPR’s, open enrollment strategy and post renewal analysis
Determines the full scope of services to be provided to client
Clearly establishes and communicates timelines with the client service team(s) and keeps them
apprised of changes and renewal updates
Maintains accountability for revenue and profitability for client accounts and projects and keeps
all involved parties up to date
Monitors the success of projects in terms of scope, budget, timeliness and client satisfaction
Oversees the on-boarding of new clients by working collaboratively with client service team(s) to
establish the implementation plan, team and timeline
Ensures client service team(s) exceeds client expectations Grows book through cross-selling
opportunities
Cultivates and maintains strong relationships with clients and carriers
Establishes effective carrier/vendor relationships to serve clients in benefits procurement and
administration Attends carrier events to remain up to date and knowledgeable of carrier plans and
changes, as well as maintain strong relationships
Maintains a full understanding of the insurance markets, funding alternatives, networks and benefit
plan options Ensures accuracy of client data in CRM
Remains fully knowledgeable on compliance issues governed by legislation and regulations impacting
employer sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state
sponsored health insurance exchanges
Qualifications, Skills and Requirements:
Ability to influence and effectively interact with members of the C-suite
Strong attention to detail
Must be self-motivated and disciplined
Excellent written and verbal communication skills Strong organizational skills
Ability to manage one's workload
Ability to thrive in fast-paced environment

Experience

Education, Training and Experience:
3+ years’ of benefits consulting experience - Bachelor’s Degree, preferred
Must be up to date and knowledgeable on Health Care Reform and health and ancillary insurance
products
Must have a practical knowledge of quoting process and tools
Must be proficient in Microsoft Excel and familiar with database applications Valid life and health
insurance license, required

Other:

License required

Book Under Man M) <$800K