Training Manager/Instructional Designer
Join a Nationally Recognized Veteran Service-Providing Organization – Augusta, Georgia
Smart Work | Network, Inc., a retained search firm, is seeking candidates for our client, America’s Warrior Partnership, headquartered in Augusta, GA, for the position entitled Training Manager.
America’s Warrior Partnership (AWP) is a 501(c)(3) nonprofit organization that strives to be the leading community integration solution for every American community that is willing to devote the time and resources required to ensure that the men and women who served in the military and their families have every opportunity to succeed. http://www.americaswarriorpartnership.org/
As the Training Manager, you will have the opportunity to:
Summary Job Responsibility
The Training Manager is responsible for partnering with the AWP leadership team to ensure that all AWP internal staff and associates in the Community Integration programs around the US have the knowledge and skills that they need to achieve world-class performance levels. This individual will build on syllabi prepared by the Director of Community Integration and the Director of Internal Projects to create complete online modules and/or in-person, instructor-led courses. Whether online or in-person, all training should reflect best practices in adult learning.
This individual will monitor student behavior and success both during and after training. The Training Manager should look for performance trends that suggest where remediation may be needed, and seek to continuously improve every aspect of the training process. Toward this end, the ideal candidate will have significant experience in measuring training effectiveness and in using the built-in tracking tools provided by the online training development platform.
The Training Manager preferably understands the Social Sciences, enough to appreciate the context in which AWP functions. The Training Specialist must also enjoy exploring and mastering new technology. This individual must work successfully with a variety of different subject-matter experts throughout the organization, and so must be adept at collaborating with a wide variety of personalities and backgrounds. The ideal candidate will be proactive in identifying resources to complement the internally developed training curricula, including articles, books, and pre-existing online training, such as that offered by SalesForce.com.
The ideal candidate will be highly self-managed, and confident in taking ownership, making decisions, and moving forward. The Director of Community Integration has a hands-off management style, and expects individuals on the team to consistently deliver on their goals and objectives on time, within budget, and at a high level of quality with minimal supervision. Candidates with a sense of curiosity and a commitment to their own personal and professional development are highly desired.
The Training Manager is expected to work onsite at the America’s Warrior Partnership offices in Augusta, GA.Telecommuting is not an option.
This is a full-time position with no direct supervisory responsibility; however, the Training Manager will help oversee relationships with outsource providers and volunteers, as well as be responsible for the majority of the training function relative to design and delivery options.
Essential Job Functions
Required Experience and Skills
Note: The final interview process will include an audition component and a sample of an online module; candidates will be asked to train a module for the interviewers, so that presentation and facilitation skills can be evaluated under realistic circumstances.
Nice-to-Have Experience
Success in this role is measured on:
Physical/Conditional Requirements